Call Center Agent

Remote

Operations

Full-time

About This Role

Join our dynamic call center team and make a real impact. As a Call Center Agent, you'll handle both inbound and outbound calls, manage customer relationships, and contribute to our mission of delivering exceptional service. Work from anywhere with our flexible remote setup.

Responsibilities

•Handle inbound customer calls
•Make outbound calls for sales and support
•Document call details accurately
•Meet call quality and quantity targets
•Follow company scripts and procedures
•Provide feedback to improve processes

Requirements

•High school diploma
•Clear voice and good communication
•Ability to multitask
•Reliable internet connection (for remote)
•Headset and quiet workspace
•Willingness to learn

What We Offer

•Work from home flexibility
•Competitive hourly rate
•Performance incentives
•Health benefits
•Paid time off
•Career advancement